What happens if my child misses lessons?
We ask that you provide confirmation of your child’s absence either by phone or email. We also ask you to confirm your child can leave classes early by providing a note. If there are any unexplained absences, we will contact you.
Channels of communication
- Use Live Chat for live communication with us from 10:00 till 18:30, Mon-Sat
- email: info@britishcouncil.org.ua
- Feedback form to voice complaints and a link to our Customer Survey
We hope that your child enjoys their course.