As part of our Child Protection policy parents should observe the following rules in any of our locations:
- parents are not allowed to enter a classroom where there are children unless there is a teacher present and they have invited you in.
- parents are not to reprimand any children who are not their own. If you have a complaint against another child this must be reported to management.
- according to the British Council Safeguarding policy parents or guardians are obliged to collect children under 11 y.o. from the classroom.
- if your child is to be regularly collected by a driver or a third party you must state so in the ‘permission to leave the building’ form.
- if your child needs to leave classes early the British Council must be informed in writing before the class. In exceptional cases this may be approved by a phone call to our customer service team followed by a written note from parents.
- parents are forbidden from providing their children with self- defence weapons.
- do not run or make a lot of noise in the corridors.
- do leave your coats in the cloakroom.
- do not eat in the classrooms or corridors.
- do not film or take pictures of children in the classrooms.
- do speak to one of our friendly floor supervisors if you need help.
- please bring your child no earlier than 15 mins before their lesson starts. Our assistants will meet students and guide them to their classrooms. In line with Government regulations during the pandemic, parents and accompanying persons will not be permitted into the premises unless invited in for a specific appointment or are attending their own classes.
- to collect your child, if she/he is under 11 y.o., after the class, please be ready to show your passport/driver`s license/any other ID to our assistant at the front door. Our assistants will bring students from their classrooms.